Administrative Medical Assistant

Program Overview

Administrative Medical Assistants are the backbone of today’s healthcare facilities. They manage front‑office operations, support patient communication, coordinate schedules, maintain medical records, and ensure smooth daily workflows in clinics, hospitals, and medical offices. This program thoroughly prepares students for the administrative skills medical administrative assistants need to know.  This program integrates all the front office topics and skill competencies required for today’s industry standards.  The program also covers material dealing with medical office, medical records, management skills, client service skills and responsibilities, client education and legal/ethical issues.

Our Administrative Medical Assistant Program prepares students with the administrative, technical, and communication skills needed to excel in non‑clinical healthcare roles. Students learn how to manage patient check‑ins, schedule appointments, process insurance claims, maintain electronic health records (EHR), and support physicians and medical staff with essential office tasks.

Upon completion, graduates receive a Certificate of Completion and are eligible to sit for the National Medical Administrative Assistant Certification Exam through Healthcare Professionals Competency Testing (HPCT).

_____________________________________________________________________________________________

What You Will Learn

Front Office & Patient Interaction

• Greeting and checking in patients

• Answering phones and managing front‑desk communication

• Coordinating patient appointments and provider schedules

• Managing email, mail, and fax correspondence

Medical Office Administration

• Medical record management (paper & EHR systems)

• Bookkeeping and office organization

• Insurance verification and billing basics

• Medical practice management procedures

Clinical Office Support

• Assisting physicians during office exams

• Performing basic laboratory skills

• Collecting specimens

• Recording, monitoring, and mounting electrocardiograms (EKGs)

Professional Competencies

• Critical thinking and problem‑solving

• Effective communication and customer service

• Ethical and legal compliance

• Information management and documentation accuracy

___________________________________________________________________________________

Hands‑On Skills You Will Develop

Graduates will be able to:

• Manage front‑office operations with professionalism

• Schedule appointments and coordinate provider calendars

• Maintain accurate patient records using EHR systems

• Process insurance claims and patient billing

• Assist with basic clinical tasks and EKG procedures

• Communicate effectively with patients and healthcare teams

Certification Pathway

Upon successful completion, students receive:

• Certificate of Completion

• Letter of Program Completion

• Eligibility to sit for the HPCT National Administrative Medical Assistant Certification Exam

Certification enhances employability and demonstrates professional competency to healthcare employers.

Career Opportunities

Administrative Medical Assistants work in:

• Hospitals

• Physicians’ offices

• Clinics and urgent care centers

• Specialty practices

• Long‑term care facilities

• Insurance companies

• Medical billing offices

Graduates may qualify for roles such as:

• Administrative Medical Assistant

• Medical Office Assistant

• Medical Receptionist

• Front Desk Coordinator

• Patient Services Representative

• Medical Billing Assistant

___________________________________________________________________________________

Program Length

Program duration varies by individual schedule and training as the program is self-paced. Some students complete in as little as 60-120 days. However, every student or candidate enrolled in the program must complete within 10-12 months of enrollment. Contact our admissions team and enroll now.

Who Should Enroll

This program is ideal for:

• Individuals entering the healthcare field

• Career changers seeking a stable administrative role

• Students preparing for medical office careers

• Anyone who enjoys organization, communication, and customer service

No prior medical experience required.

Why Choose Our Training Program

• Industry‑aligned curriculum

• Hands‑on administrative training

• Experienced instructors

• Certification exam preparation

• Workforce development support

• Career placement assistance where available.

Next Steps

Start your journey toward a rewarding healthcare career.

• Fill out our application online

• Email/contact us or speak with an admissions advisor

• Make your payment and start classes online.

Your future in healthcare begins here.